IT Support & Web Development for Small Businesses in Hamilton, ON

By Alvin Kigen — IT Consultant & Full-Stack Developer. Secure setups, modern websites, and hassle-free support tailored for newcomers and local businesses.

Cybersecurity-minded setups Fast response times Serving Hamilton & GTA

About KIGTech

3+
Years in IT & WebHands-on support, secure setups, and modern websites for small businesses.
10+
Happy ClientsFrom newcomers launching side businesses to local shops going online.
10+
Completed ProjectsWebsites, Microsoft 365/Google Workspace rollouts, and secure migrations.

I’m Alvin Kigen, an IT Consultant & Full-Stack Developer serving Hamilton and the GTA. I help small businesses and newcomers set up reliable tech—fast—so you can focus on your work, not your systems.

  • Security-minded by default: MFA, backups, access control, and practical cyber hygiene.
  • Modern websites that convert: Next.js/React builds, clean UX, and local SEO so clients find you.
  • Cloud setup done right: Microsoft 365 or Google Workspace—email, devices, and policies configured properly.
  • Clear, patient support: I translate tech into plain English and document everything for you.

Serving Hamilton, Stoney Creek, Burlington, Mississauga, and Toronto. Remote support Canada-wide.

Tools & Expertise

Web Design & Development

Fast, modern sites in Next.js/React with clean UX and on-page SEO so local customers can actually find you.

  • One-pagers & small business sites
  • Online booking, forms, simple e-commerce
  • Vercel hosting & basic analytics

IT Consultation & Cloud Setup

Email, devices, and collaboration configured properly—policies, security, and documentation included.

  • Microsoft 365 / Google Workspace rollout
  • Wi-Fi, printers, accounts & access
  • Backups & basic disaster recovery

Security Basics & Training

Practical cyber hygiene for owners and teams—no jargon, just safety and clear steps to follow.

  • MFA & password managers
  • Phishing awareness mini-workshops
  • Access reviews & device hardening basics

Automations & Small Tools

Save hours every week with simple scripts and no-code workflows that connect your apps.

  • Sheet → PDF → Email flows
  • Dashboards on Vercel
  • Admin utilities & reporting

Certifications

Web Stack

Focused toolkit for fast delivery & easy maintenance.

computer illustration
Next.js
Advanced • 3y
React
Advanced • 3y
TypeScript
Advanced • 3y
JavaScript
Proficient • 4y
Laravel
Intermediate • 2y

Cloud & IT

Microsoft 365
Proficient
Google Workspace
Proficient
VMware / VMs
Proficient
Networks & Wi-Fi
Proficient
Vercel / Hosting
Proficient

Security

MFA & Access Control
Proficient
Backups & Restore
Proficient
Phishing Awareness
Proficient
Hardening Basics
Proficient

Automation

Sheets/Excel Automation
Proficient
No-code Workflows
Proficient
Scripting (TS/Node)
Proficient
Fast turnarounds Hamilton & GTA Clear documentation

Case Studies & Results

Real-world experience delivering reliable support, secure setups, and clear documentation. Here are representative engagements—focused on outcomes, not job descriptions.

Oraro & Co. Advocates

IT AssistantSep 2021 – 2024

Problem

Busy law firm with legacy systems and everyday support needs across multiple sites—reliability and security were critical.

Approach

  • Provided day-to-day end-user support (Windows/macOS), triage, and incident resolution
  • Handled account access, basic hardening, MFA rollouts, and documentation for repeatable fixes
  • Maintained endpoints, printers, and network basics; coordinated upgrades with minimal disruption
  • Supported virtualized environments and routine backups/restore checks

Result

Stabilized core IT operations and reduced recurring issues through documentation-first support and secure-by-default setups.

End-User SupportMFA & AccessBackupsVMsDocumentation

National Industrial Training Authority (NITA)

IT InternApr 2019 – Aug 2019

Problem

High volume of support requests and routine maintenance tasks across devices and software.

Approach

  • Assisted with hardware/software troubleshooting and OS/application updates
  • Supported backup routines and simple restores under supervision
  • Prepared devices and user accounts for smooth onboarding

Result

Improved response time for common requests and ensured systems stayed updated and ready for users.

HelpdeskUpdatesBackupsOnboarding

Playbooks & Docs

Checklists and step-by-steps so fixes are repeatable and fast for clients.

Secure by Default

MFA, least-privilege access, and backups integrated into every setup.

Local & Remote

On-site in Hamilton & GTA, remote support Canada-wide.

Work & Open Source

A curated set of practical projects, docs, and tiny tools I use with clients.

Get in touch

I reply within one business day. By contacting me you agree to be reached at the details provided. I don’t share your info.

I reply within one business day. By sending this form you agree to be contacted at the details provided. I don’t share your info.